Entries by admin

Reflection #4 – Mobile Research Case Study

As technology advances per Moore’s Law, the number of devices that people use will grow which will introduce more variability in screen resolution/size, processing power, and more. The problem becomes as mobile and tablet users increase, these people will expect to do more on these (sometimes) underpowered devices, including access your website. I have been lucky […]

Reflection #2 – Moderated vs. Unmoderated

For the first three weeks of this course, we are focusing on remote usability. This week, the objective was to learn more about the differences between moderated and unmoderated research tools and techniques. Again, Nate Bolt’s “Remote Research” is a particularly helpful resource in listing out the methodologies and services you could use to conduct […]

Reflection #1 – Remote vs. In-Person Usability

[Note: After 7 weeks of Usability I at Kent State, it’s time for Usability II. I’m starting the reflection count over again. Hope you enjoy!] For the first week of Usability II, we learned all about the pros and cons of remote usability testing vs. in-person sessions. Nate Bolt’s Remote Research gives a great overview […]

Reflection #5 – Moderation

This week, I was given a script and told to moderate a usability study. This is my favorite part of the whole research process: actually getting to talk to a user and watch them use the product. It’s the culmination of all of the prework and meetings, and because of that I make sure usability […]

Reflection #4 – Qual. and Quant. Metrics

This week’s assignment was all about the difference between qualitative and quantitative usability metrics. When do you use one over the other? What works better? What about subjective vs. objective measurements? And what are the benefits and limitations of each of the different methods for a given scenario? In Jakob Nielsen’s article on usability metrics, […]